FAQ

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  • Q [Use] If the actual amount used is less than the amount of the gift certificate, can I get a cash refund? keyboard_arrow_down
    A The difference cannot be cashed.
  • Q [Use] When I use the order, can I cash in the purchased product? keyboard_arrow_down
    A Purchased products cannot be converted into cash.
  • Q [Use] When I use the order, I would like to order the product for take-away rather than for here. keyboard_arrow_down
    A When placing an order, please fill out the 'Request' information if you want the product for take-away. If the stores are not available for take-away, we will contact you with the contact information provided on when ordering.
  • Q [Use] When using the order, can I use it even if the reservation name and the actual user's name are different? keyboard_arrow_down
    A You are allowed to use the product even if the reservation name do not match the name of the actual user. (However, promotional products cannot be transferred to others.)
  • Q [Use] When using the order, I would like to use the difference when I revisit after using only a part of the amount. keyboard_arrow_down
    A Purchased products cannot be used separately.
  • Q [Use] How do I use the order at the store? keyboard_arrow_down
    A When visiting the store, please present the voucher sent by Kakao notification-talk or E-mail.
  • Q [Use] Can I transfer the promotional product I purchased to someone else? keyboard_arrow_down
    A Promotional products cannot be transferred to another person.